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GUIDELINE FOR MAINTAINING CRITICAL FUNCTIONS AND SERVICES AT MSU

Pre-Event Planning Tools

Checklist for Supervisors/Unit Administrators:

  • Know the critical functions/services in your department’s Business Continuity Plans (BCP)
  • Notify all faculty, staff and student employees of the critical functions/services in your department and who is responsible for each one; provide all employees with a copy of your department’s BCP
  • Notify other faculty and staff who may be assigned to other responsibilities as pre-determined by each supervisor or unit administrator
  • Review the BCP communication plan to be used in the event of a modification or curtailment of normal operations/services
    • During staff meetings, new employee on-boarding programs, planning new departmental events, yearly evaluations, etc.
    • If you know something is coming that may modify or curtail University operations, remind your employees of the procedures you have in place for such events.
  • Obtain contact information from your employees (faculty, staff and student employees)
  • Provide employees your contact information
  • Notify variable shift employees when and if they are to report if the University re-opens in the middle of a work schedule
  • Know the contact information for individuals making deliveries or attending meetings or appointments and for others scheduled to come to campus
  • Change your office voicemail from home and transfer your office phone to your cell phone, if necessary  (http://ipf.msu.edu/services/emergency-resources-toolkit.html)
  • Sign-up for MSU Alert ( www.alert.msu.edu )
  • “Like” the MSU and  HR Facebook page or Twitter

Possible Methods of Communication

  • Landline, cell phone or text message
  • Departmental intranet, Facebook page or email
  • Departmental voicemail message – have employees call in and listen to instructions

Remember – it is the responsibility of the administrators in every MSU department to:

  • Identify the critical functions/services that must be maintained during a modification or curtailment of normal operations in their departments
  • Identify and inform employees that support critical functions or services
  • Have a communication plan in place for all faculty, staff and student employees in their departments
  • Know what procedures to follow if the University declares a modification or curtailment of normal operations

If you have additional questions regarding these Guidelines, please contact MSU Human Resources at 517-353-4434 or email SolutionsCenter@hr.msu.edu.

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