Microsoft Internet Explorer: Required Settings

The information below is relevant for the Enterprise Business Systems (EBS) Portal and the HR and Payroll functions within the portal.  For information on compatibility with other EBS Systems, such as Finance and Business Intelligence, see the Compatibility Matrix.

Many applications require additional settings on the browser to work properly.  See detailed instructions below.

Local Intranet

In order to optimize performance, the EBS Portal must be listed in the proper security zone.

Tools> Internet Options> Security> Local intranet>sites> advanced> add internet options

local intranet

Default Browser

The default browser should be Internet Explorer or Firefox ESR.  New windows opened from a different browser use the default browser, which can cause a problem if the default browser is not supported for that application.
Start> Control Panel> Default Programs> Set your Default Programs

default programs


Set default programs

Allow pop-ups

Many links will open a new window.  Make sure that the browser allows for pop-ups.
Tools> Pop-Up Blocker> Pop-Up Blocker Settings> *> Add 

pop up blocker

Address of website to allow



Browsers should be set to have English as the first language.  Items may not display properly on screen if this is set to some other language.
Tools> Internet Options> General> Languages> English [EN-US] first 

internet options



Having the zoom on the screen set to anything other than 100% can result in improper display of the screen, including a flickering screen.  For most browsers, <control> 0 (zero) resets the zoom to 100%. Here are direction specific to Internet Explorer.
View> Zoom> 100% 

Zoom 100%



Add-ins can prevent items from properly displaying in browser windows.  Below are directions for disabling browser add-ins.
Tools> Manage Add-ons> Toolbars and Extensions> Disable 

manage add-ons

toolbars and extensions


Tools> ActiveX Filtering (unchecked)  Activex Filtering


Allow Caching

If you disallow caching, the EBS Portal cannot use the browser file system, and it will appear to the EBS Portal as though you are using Private Browsing. This will prevent the uploading of attachments.

  1. Under the "Internet options" tab "General" -> look under the section "Browsing history" and choose the button "Settings"
  2. Then in the pop-up, look for the tab "caches and databases".
  3. Make sure the checkbox "Allow website caches and databases" is selected.

Allow Font Download

Icons will not show unless the browser allows the font to be downloaded.

Tool > Internet Options > Security tab > Custom level... >

under 'Downloads' make sure "Font Download' = Enable

internet options  security tab 

enable font download

Adobe Reader


Adobe Reader must be installed after Acrobat Professional if the machine has both.  Additionally Adobe Reader must be same or higher version that Acrobat Professional.

File Association

Adobe Reader must be associated with the proper file extension.
Start> Default Programs> ”Associate a file type …” (.pdf) Add-in Enabled IE Tools> Manage Add-ons> Toolbars and Extensions> Enable

default programs



associate a file type


Other Settings

Adobe Protection…Adobe> Edit >  Preferences >  Security (Enhanced) > “Enable Protected Mode at Start-up” should NOT be checked

start up menu



Adobe JavaScript setting…Adobe> Edit >  Preferences >  Javascript > “Enable Acrobat Javascript” should be checkedstart up menu