Mozilla Firefox ESR: Required Settings

The information below is relevant for the Enterprise Business Systems (EBS) Portal and the HR and Payroll functions within the portal.  For information on compatibility with other EBS Systems, such as Finance and Business Intelligence, see the Compatibility Matrix.

Many applications require additional settings on the browser to work properly.  See detailed instructions below.

Default Browser

The default browser should be Internet Explorer

Allow pop-ups

Many links will open a new window. Make sure that the browser allows for pop-ups.
ESR: Menu> Options> Content> Exceptions> *>  Allow 



Allow Downloads

Part One:

From the Tools menu, go to Options, then in the General section under the Downloads settings, choose "Always ask me where to save files."

Part Two:

Type "about:config" into Firefox browser URL (you may be warned that this will void your browser warranty, but this is what Mozilla provides. Click "I'll be careful, I promise!" to continue.)

Warning message from Firefox about warranty.

Make sure the following values are set. If they are not, double-click on the item and change them. = 3 = 0

Screenshot of settings for Firefox.

Close the tab.


Browsers should be set to have English as the first language.  Items may not display properly on screen if this is set to some other language.
Menu> Options> Content> Languages> Choose




Having the zoom on the screen set to anything other than 100% can result in improper display of the screen, including a flickering screen. For most browsers, <control> 0 (zero) resets the zoom to 100%. Here are direction specific to each browser.
Menu> Zoom> Reset  





Allow Caching

If you disallow caching, cookies from the SAP GUI for HTML site are not accepted, and this will prevent the uploading of attachments.

  1. Open "Options"
  2. Then choose "Privacy"
  3. Make sure that under the "History" section the setting for "Firefox will:" is set to "Remember history." The other options will not allow the portal to access the browser's file system.


Add-ins can prevent items from properly displaying in browser windows. Below are directions for disabling browser add-ins.
Menu> Add-ons>Extensions> Disable or Remove   


disable or remove