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Google Chrome, Version 73

In the EBS Portal, the current version of Google Chrome is not properly closing some connections when you log off or close a browser window/tab. This means:

  • You may lock your record. (It will clear itself 30 minutes after you log off.)
  • Drafts of forms will not save properly.

How do I fix this?

Upgrade your Google Chrome browser to version 75 using the following steps:

  1. Select Customize and Control Google Chrome (icon with three vertical dots in the upper right of the browser)
  2. Choose Help
  3. Choose About Google Chrome
  4. Follow the prompts to upgrade. You will need to restart your browser.

Alternatively, please use the most recent version of:

  • Internet Explorer on Windows
  • Firefox ESR on Windows
  • Edge on Windows (10)
  • Safari on Mac