Cariloop

What is Cariloop?

Benefits-eligible MSU faculty/staff are eligible for Cariloop — a new caregiving benefit. This benefit includes 30 days of personalized support from licensed coaches through everyday caregiving tasks and complex challenges, with empathy, skill, and speed (with the option to extend beyond 30 days). It also includes helpful caregiving tools and resources, as well as access to UrbanSitter’s network of trusted care providers — all within Cariloop's Caregiver Support Platform . 

How does Cariloop Work?

To access the Cariloop benefit, visit www.cariloop.com/register and click Get Started. Follow the prompts and sign up with your work email. (You can add a personal email or phone later.) Cariloop will require you to confirm your email prior activating your account. You will receive a 6-digit code to your work email, which will be used to complete the activation of your account.  

Once activated, you have access to the extensive features of the Caregiver Support Platform®, where you can:  

  • Explore free tools and resources, including notes, medication tracker, community channels to connect with like-minded individuals, and more.  
  • Open a case and connect with a Care Coach for hands-on guidance and support, to answer any questions you have for any adult, child, or educational care need (30 continuous days annually + option to extend service). This could include family planning options, navigating a new health diagnosis, elder care options, veteran support, etc.  
  • Browse articles and guides written by Cariloop Coaches designed to support you through every stage of your journey.  
  • Access UrbanSitter, a trusted care solution, to help you find and book vetted caregivers when you need extra support.

Please note that while access to the provider list is included, the caregiving services themselves are not free of charge and are paid directly by the user.

Cariloop Webinar

Cariloop held a webinar to discuss this new service with MSU employees on December 9, 2025. 

View a recording of the Cariloop Webinar: https://vimeo.com/1145016375/2a2a23c4a5

Questions about Cariloop?

  • Phone: 972-232-7561 (English or Spanish)  
  • Email: support@cariloop.com  
  • Website: www.cariloop.com  

To learn more about Cariloop, please visit the Cariloop FAQ page.