Dental Coverage - FAQs
Check this page for answers to questions you may have about dental coverage.
- How are dependents added to or dropped from my dental plan?
- My dentist is not located in Michigan, how do I file a claim?
- I am the policyholder, am I eligible for the orthodontia benefit?
- I missed this year's open enrollment period. How can I change dental plan carriers? Can I still add my spouse/dependents to my policy?
- Who is eligible as a dependent on my dental policies?
- Who do I call if I have a concern about a dental claim?
- I am moving out of the area. Can I change health or dental carrier?
- Can I add my grandchild to my dental policy?
- What is COBRA and how do I receive information on it? How much will it cost?
- I enrolled for dental benefits last month. When will I receive my ID cards?
How are dependents added or dropped from my dental plan?
You may add or delete dependents during the plan year by enrolling online through our Benefits Enrollment/Changes online enrollment system for the following qualifying life events:
Changes must be made within 30 days of the event for the following:
- Marriage
- Birth of a new baby, adoptions or legal guardianship
- Involuntary loss of coverage through a non-MSU plan
- Divorce
- Changes in work assignment (i.e., going from a temporary position to a full-time position)
Changes must be made within 60 days of the event for the following:
- New hire
Aetna - Aetna is a dental maintenance organization (DMO), therefore you must see a primary care dentist in their provider network. Therefore, there are no claim forms to be submitted.
Delta Dental - If your dentist is not located in Michigan or if your dentist cannot provide you with a claim form, you may obtain a claim form from Delta Dental Plan of Michigan. Claims, adjustment requests and completed information requests should be mailed to Delta Dental, P.O. Box 9085, Farmington Hills, MI 48333-9085.
I am the policyholder, am I eligible for the orthodontia benefit?
Aetna offers orthodontic benefits to children and adults. Please see the Aetna Brochure for copay amounts.
Delta Dental Plan pays a lifetime maximum of $600 for orthodontic benefits for you and each of your eligible dependents, provided you or your eligible dependent is under age 19.
IRS Dependent:
Principal Support:
What is COBRA and how do I receive information on it?
Under the Consolidated Omnibus Budget Reconciliation Act of 1986,
COBRA, if an employee and/or their eligible dependents involuntarily lose health and/or dental coverage through MSU (i.e., termination of employment, death of employee or retiree, dependent marriage, termination of the OEI relationship, divorce/separation, etc.), notification of COBRA
rights will be sent by MSU Human Resources Benefits. A completed election form must be returned to the MSU Human Resources Benefits within 60 days from the date of notification or loss of coverage, whichever is later.
I enrolled for dental benefits last month. When will I receive my ID cards?
Aetna:
Once you have enrolled for your dental benefits, please contact Aetna at 1-877-238-6200 to select your primary care dentist. You must choose a primary care dentist before an ID card will be mailed to you.
Delta Dental Plan of Michigan:
There is no identification card for dental coverage.
