Performance Review & Development > Conducting Effective Performance Reviews > Behavioral Competencies

Builds Trust

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Indicator Statements

• Actions support his/her words;
• Maintains a reputation for honesty, candor, confidentiality, fairness and reliability;
• Protects the interests of people who aren't present;
• Judges substance, not image;
• Offers status reports and keeps others appropriately informed;
• Follows-up on commitments made in a timely, accurate and complete basis;
• Makes position clear on difficult issues.