Performance Review & Development > Conducting Effective Performance Reviews > Behavioral Competencies

Coaches / Counsels / Evaluates Staff

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Indicator Statements

• Employs a leadership style based on assessing the needs of individuals;
• Addresses individual needs through coaching and teaching to improve learning and enhance performance;
• Provides productive feedback to employees, co-workers and upper management in a timely, direct and supportive manner;
• Coaches others on how to anticipate, define and solve problems;
• Openly shares information and resources;
• Evaluates performance regularly, accurately and fairly;
• Monitors staff work and follows-up appropriately;
• Deals with performance problems directly, fairly, and in a timely manner, providing current, complete and practical positive or corrective feedback.