Performance Review & Development > Conducting Effective Performance Reviews > Behavioral Competencies

Commitment to Continuous Quality / Process Improvement

Training Opportunities

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Indicator Statements

• Identifies and implements new processes and initiatives that help the customer/department accomplish its goals;
• Translates ideas into specific tasks/actions to improve operations;
• Actively seeks and suggests better ways of getting the job done, and learns from both successes and failures;
• Creatively applies and actively shares expertise and best practices with other departments.