MSU Human Resources - Problem Solving / Judgment

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Problem Solving / Judgment

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Analyzes and solves problems by dealing with facts and not by blaming others;
Strikes a balance between being participative, i.e., involving team members in decisions and being directive, depending on the needs of the team and the situation;
Seeks involvement from diverse perspectives and areas of the department and /or University to solve problems;
Understands the organization and the affect decisions have on other parts of the organization;
Proactively anticipates and addresses concerns of employees, peers, upper management, and customers;
Formulates alternative/creative solutions to problems;
Resolves sensitive issues without making the situation worse;
Provides advice and/or information to individuals and teams in a timely manner;
Makes timely decisions with quality outcomes.